FAQ
Frequently asked questions
Everything you might want to know about POSflow, Restaurant OS and our services - in plain language.
About POSflow
POSflow is a software company that builds business products (like Restaurant OS) and offers custom web, mobile and desktop app development plus long-term maintenance.
POSflow is based in Pakistan and serves clients globally. Local businesses get local, human support.
No. Restaurant OS focuses on restaurants, but our custom development services work across any industry - retail, healthcare, logistics, SaaS and more.
Restaurant OS
Restaurant OS is a complete restaurant management system with POS, Kitchen Display, reservations, self-service kiosk, multi-branch menu sync, inventory, discounts, online ordering and cloud storage.
Yes. Restaurant OS has a free license-activated plan for single-outlet basics, plus paid tiers that add multi-branch, KDS, online store and advanced modules.
Yes. Multi-branch is built in on the paid plans, with central dashboard, per-branch settings and one-click menu sync.
For real-time sync, yes. Restaurant OS is cloud-first, but core POS actions queue during short outages and sync when connectivity returns.
Data is stored in secure cloud infrastructure with encrypted connections, role-based access and daily backups.
Services
We build web apps (React, Next.js), mobile apps (React Native for iOS and Android) and desktop apps (Windows-first) - plus backends, APIs and databases.
Yes. We offer monthly retainers covering bug fixes, upgrades, monitoring and feature work - for our software or for apps built by other teams.
Small MVPs take 4–6 weeks. Full production apps typically ship in 8–16 weeks depending on scope. We share progress weekly.
Pricing & Billing
Restaurant OS is priced per branch per month, with a free tier for basics. See the Restaurant OS pricing page for a full comparison.
Yes. Annual billing is available for all paid Restaurant OS plans at a discount compared to month-to-month. Contact us for details.
Custom projects are quoted fixed-scope after a discovery call, or on a time-and-materials basis for longer engagements. Maintenance is a monthly retainer.